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3) Upgrades

Reference Number: AA-00222 Views: 4919 Created: 2012-10-19 10:30 Last Updated: 2012-11-09 16:44
Slabsmith is in constant development with new functionality and improvements added continuously.  Consequently there is not a traditional "upgrade" available for Slabsmith.

Instead of an upgrade path, a maintenance program is offered.  The maintenance program assures that you always have the most current functionality, support, and features that are available for your Slabsmith software.  Please see the Maintenance article for more information.

IMPORTANT NOTES FOR CURRENT SLABSMITH USERS...

If you purchased Slabsmith between November 2009 and Dec 31st 2012, you are eligible to install and use the last version of Slabsmith released in 2012.  This does NOT include ongoing maintenance, full technical support or product updates.  If you purchase maintenance before Jan 30, 2013, you can enter the maintenance program at the discounted rate of 10%/year.  Which will remain at 10% as long as your maintenance does not lapse.   If your maintenance lapses, the cost of returning to the maintenance program is higher in subsequent years.  Please see the Maintenance article for more information.   ( If you don't know when you purchased, please call 315.287.2877 and we can tell you)

If you purchased Slabsmith prior to November 2009, you are eligible to purchase maintenance for 15% of the current retail of your product.  This will provide full maintenance, technical support and feature upgrades through Dec 31st, 2013.  After this time, if you do not allow your maintenance lapse, you can continue on maintenance at the discounted rate of 10%/year.  If your maintenance lapses, the cost of returning to the maintenance program is higher in subsequent years.  Please see the Maintenance article for more information.  ( If you don't know when you purchased, please call 315.287.2877 and we can tell you)