Support

Troubleshooting – Hardware

My Flash isn’t Working

Verify the flash has power and is turned on.

Check the red switch just above the power cord on the back of the B800 flash unit.  If the unit has power this switch should be glowing.  If it is glowing, move to the next section below.

If it is not glowing…

  1. Check that the red power switch is in the “On” position.
  2. Check that the power cord is plugged into the flash unit.
  3. Check the power cord is plugged into the power recepticle.
  4. Check that the recepticle has power by plugging something else into the same recepticle.
  5. If the switch is still not glowing you may have a light failure.  Call the manufacturer Paul C. Buff  800.443.5542 for repair or replacement.

 

Test flash the wireless receiver (CSR)

One of the flashes (possibly two) has a wireless receiver in-line with the power cord.  There is also a 1/8″(3mm) cord from the receiver, plugged into the back of the flash unit.  Be sure this cable is plugged into the the recepticle in the flash unit.

On the back of the CSR there is a test button.  Push the test button.

If the flash unit flashes – Go to the next step

If the flash unit does not flash – You may have a bad CSR unit.  Call the manufacturer Paul C. Buff  800.443.5542 for repair or replacement.

 

Test the flash wireless transmitter (CST)

The wireless transmitter is located on top of the camera and looks like a small box with an antenna.

On the back of the CST is a test button.   Push the test button.

If the flash fires –

  1. You may not have a good connection to the camera.  On the bottom of the CST is a contact, gently slide the CST off of the camera (being careful not to move the camera) and clean the contact on the bottom of the CST and the top of the camera.   Gently replace the CST on the camera and try taking a picture.If the flash does not go off, you may need to move the CST a little forward or backward until the contact on the CST aligns with the contact on the camera.

If the flash does not fire –

  1. The CST and CSR each have a dial to set the frequency.  Check to be sure that the frequency is set to the same number on both units and try the test button again.
  2. If you have been using your Slabsmith™ photostation for a year or more, you may need to replace the battery in the CST unit.   After replacing the battery, try the test button on the CST unit.